*instinctools is a software development company that provides custom software solutions for businesses of all sizes. Our team works closely with clients to understand their specific needs and provide personalized solutions that meet their business requirements.

Our team is looking for a QA Analyst for one of our clients.

Our customer is one of the TOP-5 global management consulting firms considered to be among the most prestigious ones in the world. Hundreds of customers from Fortune-500, including the largest global financial institutions, the world’s top media companies, technology companies and federal government agencies rely on our Client’s proven platform and services.

The project: You will join the Customer’s Technology Ecosystem as a core member of the Tech Compliance and Risk Enablement (TCRE) Product Group — a strategic function focused on delivering technology-enabled solutions that support compliance, risk management, and scalable product operations.

Responsibilities and tasks:

Test Execution & Validation

  • Execute test cases, test scripts, and regression suites to validate product functionality
  • Perform functional, usability, and basic performance testing to identify defects and inconsistencies
  • Ensure test coverage aligns with defined requirements and acceptance criteria
  • Support validation of fixes and re-testing of defects

Defect Identification & Tracking

  • Identify, document, and track defects with clear reproduction steps and supporting evidence
  • Partner with Sr. QA to triage issues and validate resolutions
  • Maintain accurate and up-to-date defect logs and testing documentation

Support Root Cause Analysis & Insights

  • Assist in analyzing defects and identifying patterns or recurring issues
  • Support the Sr. QA in distinguishing between internal issues and those requiring external/vendor escalation
  • Contribute to documenting learnings and improvements from testing and incidents

Cross-Functional Collaboration

  • Work closely with Product, Engineering, and QA to understand features and expected behavior
  • Participate in sprint ceremonies (planning, standups, retrospectives) and provide testing updates
  • Communicate testing progress, risks, and issues clearly to the team

Test Environment & Data Support

  • Help maintain test environments, test data, and configurations to ensure accurate validation
  • Support setup and execution of test scenarios across environments

Incident & Release Support

  • Assist in monitoring product behavior post-release and flagging issues quickly
  • Support incident triage by gathering information, reproducing issues, and assessing user impact
  • Contribute to release readiness by ensuring key test scenarios are validated

Product & Technical Foundations

  • Basic understanding of digital products and user workflows, including multi-step user journeys
  • Foundational understanding of how web applications or systems work
  • Awareness of front-end vs. back-end interactions (at a high level)
  • Ability to follow and execute test scenarios across environments

Our expectations of the candidate:

  • At least 3 years of experience as a QA Analyst or in a similar role

  • Basic knowledge of QA fundamentals: test cases, test execution, and regression testing

  • Ability to follow structured test plans and identify defects or inconsistencies

  • Strong attention to detail and accuracy

  • Ability to clearly document defects with reproducible steps and supporting evidence

  • Experience with defect tracking tools (Jira or similar)

  • Strong organizational skills to maintain clear and up-to-date test documentation

  • Basic understanding of digital products and user workflows, including multi-step journeys

  • General understanding of how web applications work

  • High-level awareness of front-end vs. back-end interactions

  • Ability to execute test scenarios across different environments

English: Advanced

 

Nice to have:

  • Internship or experience working with SaaS or digital products
  • Familiarity with complex workflows or multi-step user journeys
  • Basic understanding of APIs or system integrations
  • Familiarity with tools like Postman or similar (even at a beginner level)
  • Familiarity with or interest in test automation tools
  • Willingness to learn automation over time
  • Interest in working with data, logs, or usage patterns
  • Basic familiarity with Excel, dashboards, or simple data analysis
  • Awareness of AI-powered tools or conversational interfaces
  • Curiosity about how AI systems behave and are tested

Soft Skills:

  • Ability to analyze issues logically and perform basic root cause investigation
  • Curiosity to understand underlying causes of defects, not just identify them
  • Ability to recognize recurring issues and patterns with guidance
  • Clear and structured written and verbal communication
  • Effective collaboration with Product, Engineering, and QA teams
  • Ability to communicate testing progress, risks, and blockers in a timely manner
  • Proactive ownership of assigned testing areas and responsibilities
  • Openness to feedback and ability to quickly incorporate it into work
  • Strong learning agility and motivation to develop QA and product thinking skills

We offer:

  • flexible working time (CET);
  • professional and ambitious team;
  • transparent system of professional and career development;
  • learning opportunities, seminars and conferences and time for exploring new technologies;
  • the opportunity to realize your potential outside the projects: we arrange meetups and conferences where our staff can perform, develop professional communities;
  • full remote work;
  • co-funding for language courses  (English).

Join us and be part of a team that is changing the world through technology.

Important Notice Regarding Your Personal Data Security

At *instinctools, we take the security of your personal data very seriously. Please be informed that all official communication, offers, and correspondence from *instinctools are conducted only through our verified company resources, including:

Official Email Domain: @instinctools.com
Company Website: https://www.instinctools.com

Important Reminder:
*instinctools will NEVER ask for sensitive personal or financial information, including:
– Bank account details
– Credit/debit card numbers
– Passwords or PINs

If you receive any suspicious requests claiming to be from *instinctools via unofficial channels (e.g., personal emails, social media DMs, or phone calls), please:

– Do not respond or share any information.

– Report it immediately to compliance@instinctools.com or your official contact.

Your trust and security are our top priorities. For any questions, always verify through our official channels.

Thank you for your attention and cooperation.

QA Engineers

*instinctools has a lot of responsible and non-trivial tasks for Quality Assurance Specialists of all experience levels. In the QA Department, you will be able to apply all your knowledge and develop professional skills. We promise it will be exciting.

Join the *instinctools team!

Varvara Konik
Varvara Konik Recruiter
We will be glad to see you in our team!

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    *instinctools Poland
    We have had a representative office in Poland (Warsaw) since 2021. Our Polish team consists of highly qualified and experienced specialists – most of them are Middle to Senior level Developers.
    Right now we’re on the lookout for bright and innovative minds to join our professional team!

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