*instinctools is a software development company that provides custom software solutions for businesses of all sizes. Our team works closely with clients to understand their specific needs and provide personalized solutions that meet their business requirements.
Our team is looking for a Senior QA Analyst for one of our clients.
Our customer is one of the TOP-5 global management consulting firms considered to be among the most prestigious ones in the world. Hundreds of customers from Fortune-500, including the largest global financial institutions, the world’s top media companies, technology companies and federal government agencies rely on our Client’s proven platform and services.
The project: You will join the Customer’s Technology Ecosystem as a core member of the Tech Compliance and Risk Enablement (TCRE) Product Group — a strategic function focused on delivering technology-enabled solutions that support compliance, risk management, and scalable product operations.
Responsibilities and tasks:
Test Strategy & Execution
Develop and execute comprehensive test plans, test cases, and test scripts
Perform functional, regression, performance, and usability testing
Ensure testing coverage aligns with product objectives and evolving business needs
Defect Management & Root Cause Analysis
Document, prioritize, and track defects through resolution
Partner closely with engineering teams to triage issues and drive timely fixes
Conduct root cause analysis to identify systemic issues and recommend improvements
Distinguish between:
Issues that can be resolved internally
Issues requiring escalation to external vendors
Cross-Functional Collaboration
Collaborate with Product, Engineering, and Data teams
Work closely with the Data team to bridge QA and analytics
Support incident management, including coordination with external partners
Bridge QA, Product, Engineering, and Data, ensuring understanding of downstream impacts of releases
Vendor & External Partner Management
Work with third-party vendors or external engineering teams
Escalate, track, and manage issues across organizational boundaries
Test Environment & Automation
Maintain reliable test environments and datasets
Leverage modern testing tools to increase automation coverage and efficiency
Strategic Quality Leadership
Act as a quality advocate across the product lifecycle
Identify gaps in user feedback collection, consolidation, and reporting processes
Translate non-bug feedback or vendor limitations into actionable feature requests
Decision Support & Product Influence
Provide input into go/no-go release decisions
Deliver insights into issue volume, severity, and user impact
Surface patterns and trends to influence strategic product direction
Our expectations of the candidate:
English: Advanced
Nice to have:
AI / LLM Product Experience
Experience testing AI-powered products, LLM-based systems, or conversational interfaces
Understanding of non-deterministic systems and approaches to validate them
Data & Analytics Fluency
Experience working with data teams or analytics workflows
Ability to analyze logs, usage data, or performance metrics
Familiarity with SQL or BI tools (e.g., Looker, Tableau)
Test Automation & Technical Depth
Hands-on experience with automation frameworks (e.g., Selenium, Cypress, Playwright)
Familiarity with CI/CD pipelines and release processes
Experience increasing automation coverage and efficiency
Soft Skills:
We offer:
Join us and be part of a team that is changing the world through technology.
Important Notice Regarding Your Personal Data Security
At *instinctools, we take the security of your personal data very seriously. Please be informed that all official communication, offers, and correspondence from *instinctools are conducted only through our verified company resources, including:
Official Email Domain: @instinctools.com
Company Website: https://www.instinctools.com
Important Reminder:
*instinctools will NEVER ask for sensitive personal or financial information, including:
– Bank account details
– Credit/debit card numbers
– Passwords or PINs
If you receive any suspicious requests claiming to be from *instinctools via unofficial channels (e.g., personal emails, social media DMs, or phone calls), please:
– Do not respond or share any information.
– Report it immediately to compliance@instinctools.com or your official contact.
Your trust and security are our top priorities. For any questions, always verify through our official channels.
Thank you for your attention and cooperation.
*instinctools has a lot of responsible and non-trivial tasks for Quality Assurance Specialists of all experience levels. In the QA Department, you will be able to apply all your knowledge and develop professional skills. We promise it will be exciting.
*instinctools Poland
We have had a representative office in Poland (Warsaw) since 2021. Our Polish team consists of highly qualified and experienced specialists – most of them are Middle to Senior level Developers.
Right now we’re on the lookout for bright and innovative minds to join our professional team!
